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Executive Engagement Program Manager



New York, NY, USA
Posted on Saturday, April 27, 2024

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

Your impact

Handshake is hiring an Executive Engagement Program Manager who will join the Impact team to ensure that we can build deeper relationships with executives at customer and prospect organizations while professionalizing our approach. You will be responsible for developing and managing the infrastructure and operations of the Executive Engagement Program (EEP). You’ll coordinate collaboration between the Handshake executive team, account teams, and customers.

You will report to the Chief Impact Officer and work closely with the Chief Talent Engagement Officer, Executive Engagement Director, Chief Education Strategy Officer, the sales organization, and other Handshake executives. You will have the opportunity to build new processes and approaches as well as develop relationships with cross-functional partners, including Insights, Marketing, and Communications. You’ll also build and shape executive communications, event strategy, and content development.

Your role

  • Understand the goals and needs of different customer and prospect segments to create processes and tools that drive Executive Engagement Program utilization

  • Serve as the primary point of contact between account teams and Handshake executives, account executives and account managers This will include:

    • Edit and route email drafts to Handshake executives for agreed upon outreach

    • Scheduling upcoming events/meetings on Handshake executive’s calendars (working with EAs)

    • Send out requests to Handshake executives when a new request is needed (e.g., churn risk outreach)

    • Collaborate with AEs/AMs to develop prep docs for HS Ambassadors meetings and events

  • Manage all tracking requirements for Salesforce and/or Gainsight

  • Create required program reporting

  • Maintain central Executive Engagement calendar with EEP events, executive vacation time, event attendance and important internal EEP meetings

  • Maintain the “source of truth” list for prioritized customers and prospects who will be engaged by the EEP

  • Manage preparation, execution and follow-up activities for EEP-managed events and events/conferences attended by Handshake executives

    • Draft pre-event and follow-up internal and external communications

    • Ensure we identify customer/prospect next steps and share with relevant Handshake executives and account teams

    • Communicate with customers/prospects as needed

    • Draft social media post content for Handshake executives and customer/prospect attendees

  • Assess what is working and not working in the EEP and develop plans to scale successes and resolve issues

    • Source executive engagement knowledge and best practices to guide EEP program assessment

    • Support Sales Enablement in creating content and playbooks that bring learnings and additional structure to the sales team

Your experience

  • Strong written communication for executive audiences
  • Organized with systems and efficiency to create scalable solutions vs manual work
  • Ability to develop effective cross-functional relationships
  • Background in Project Management, Implementation, or Professional Services

Compensation range

  • $135k - $150k

For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

About us

Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 750,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. In 2022 we announced our $200M Series F funding round. This Series F fundraise and valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

When it comes to our workforce strategy, we’ve thought deeply about how work-life should look here at Handshake. With our Hub-Based Remote Working strategy, employees can enjoy the flexibility of remote work, whilst ensuring collaboration and team experiences in a shared space remains possible. Handshake is headquartered in San Francisco with offices in Denver, New York, London, and Berlin and teammates working globally.

Check out our careers site to find a hub near you!

What we offer

At Handshake, we'll give you the tools to feel healthy, happy and secure.

Benefits below apply to employees in full-time positions.

  • 💰 Equity and ownership in a fast-growing company.
  • 🍼 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
  • 💝 Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
  • 💻 Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
  • 📚 Generous learning & development opportunities and an annual $2,000/£1,500/€1,850 stipend for you to grow your skills and career.
  • 💰 Financial coaching through Origin to help you through your financial journey.
  • 🛜 Monthly internet stipend and a brand new MacBook to allow you to do your best work.
  • 🚃 Monthly commuter stipend for you to expense your travel to the office (for office-based employees).
  • 🥗 Free lunch provided twice a week across all offices.
  • 🤝 Referral bonus to reward you when you bring great talent to Handshake.

(US-specific benefits, in addition to the first section)

  • 🏦 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
  • 🏝 All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off.
  • 🍼 Lactation support: Handshake partners with Milk Stork to provide a comprehensive 100% employer-sponsored lactation support to traveling parents and guardians.

(UK-specific benefits, in addition to the first section)

  • 🏦 Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
  • 🏝 Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
  • 🤝 Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco.
  • 🛍️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees.

(Germany-specific benefits, in addition to the first section)

  • 🏝 25 days of annual leave + 5 days of a winter #ShakeBreak, a one-week period of Collective Time Off across the company.
  • 🤝 Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco once a year.
  • 🧘 Urban sports club membership offering access to a diverse network of fitness and wellness facilities.
  • 🛍️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake Germany employees.

For roles based in Romania: Please ask your recruiter about region specific benefits.

Looking for more? Explore our mission, values and comprehensive US benefits at

Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at