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Development Associate

Centering Healthcare Institute

Centering Healthcare Institute

Administration, Customer Service
United States · Remote
Posted on Aug 30, 2024

Join an organization at the forefront of improving health by transforming care through Centering® groups

Development Associate

General Description

Centering Healthcare Institute (“CHI”) is a non-profit organization that collaborates with healthcare providers across all sectors to transform healthcare. Our mission is to improve health, transform care, and disrupt inequitable systems through the Centering group model. We empower patients, strengthen patient-provider relationships, and build communities through three main components: health assessment, interactive learning, and community building.

We are dedicated to creating a future where the risk of preterm birth, the inequities faced by Black women in pregnancy-related outcomes, and the disparities in early childhood are significantly reduced—ensuring that every child has the potential to enjoy better life chances, social and economic opportunities, and overall well-being. With over two decades of experience as the leading resource for group care, we have developed and sustained the Centering model in nearly 500 practice sites and some of the largest health systems in the world.

CHI is seeking a remote Development Associate. This new role will support CHI’s nascent Business Development and Philanthropy team and play a critical role in growing a culture of philanthropy within the organization.

The Development Associate will support CHI’s overarching strategy to enable a sustainable operating infrastructure and catalyze philanthropic support. We aim to diversify revenue through institutional, individual, government, and corporate partnerships and philanthropy.

As a Development team member, you will facilitate the daily activities of gift officers and support their fundraising efforts by monitoring and capturing fundraising updates in a database of record (CRM), pulling fundraising reports, and managing communications with external stakeholders. This role will also manage the Chief Development Officer’s calendar and support her in coordinating priorities, assignments, meetings, and travel. Core responsibilities will also include assisting with assembling research and profiles on funders in advance of donor meetings, creating regular fundraising reports and other database reports as needed while continually maintaining, updating, and correcting database records on behalf of the Development team.

The Development Associate will be a trusted resource to Development team colleagues and conduct preliminary research on prospective donors. Additional responsibilities include initiating efforts to ensure contacts and documentation from meetings with funders and donors are submitted in a timely manner and providing a final review of documents being submitted to the Chief Development Officer.

Key Responsibilities

Gift Officer Support & Fundraising Activity Tracking (70%)

  • Support gift officers in the facilitation of their daily fundraising activities, including booking travel and handling expense reports

  • Monitor gift officer activity and initiate efforts to ensure documentation from contacts with funders and donors by gift officers for timely updates to the CRM database

  • Assemble research and donor and funder profiles for executive leaders and development team members in advance of meeting with stakeholders

  • Provide administrative support as needed for donor engagement events involving executive leaders and gift officers

Administrative Support (30%)

  • Manage the Chief Development Officer’s calendar and support them in coordinating priorities, assignments, meetings, and travel

  • Work closely with the Chief Development Officer to manage and update budget, expenses, revenue projections, and reporting; responsible for submitting and handling all Development vendor contracts and expense reporting

  • Provide final reviews on documents for submission to the Chief Development Officer

  • Prepare internal Development staff meeting agendas, capture notes during team meetings, disseminate notes, and assign next steps

  • Ensure fidelity to Development processes and document changes or new processes as needed

  • Manage a travel calendar for the Philanthropy and Business Development team to ensure coordination and proper expense management

  • Administrative management of funder and contract portfolio tracker for reporting purposes in collaboration with the Grants team

CRM Management & Reporting (35%)

  • Manage Salesforce and CRM as needed

  • Continually maintain, update, and correct database records on behalf of the Development team

  • Update the Development team’s Moves & Metrics Management dashboard by pulling regular fundraising reports

  • Pull other database reports as needed on historic and current fundraising revenue, grant contract dates, gift officer activity, etc.

Reporting Structure and Key Relationships

The Development Associate will report to the Chief Development Officer.

Qualification and Requirements

Experience:

  • One year of experience in administrative support, preferably in the nonprofit sector

  • Associate degree preferred but not required

  • Previous experience in nonprofit development, fundraising, or a related field is preferred


Skills:

  • Strong organizational skills with the ability to manage multiple tasks and deadlines effectively

  • Advanced skills in Microsoft Office Suite - primarily Excel and Word

  • Ability to communicate effectively verbally and in writing, with strong attention to detail

  • Proficient in mathematics and working with numbers

  • Experience working with budgets

  • Experience with CRM software (Salesforce)

  • Ability to work independently and collaboratively in a remote working environment

  • Proactive, flexible, open to change and growth

  • Strong interpersonal skills with the ability to work well with diverse stakeholders

  • Ethical and trustworthy, handling sensitive information with confidentiality

  • Strong Microsoft Office Suite skills - primarily Excel and Word

  • Demonstrated success managing and planning for multiple work streams;

  • Ability to provide administrative support, manage up and anticipate the needs of a senior executive;

  • Ability to prioritize work, anticipate roadblocks, and lead in the proactive development of solutions;

  • Ability to navigate internal processes and structures to problem-solve and contribute to a culture of collaboration, accountability, and excellence;

  • Ability to access and work with data to inform reporting and task completion;

  • Ability to work collaboratively and independently with purpose and accuracy in a fast-paced environment

Cultural Sensitivity:

  • Commitment to ideals of justice, equity, diversity and inclusion; and to fostering an anti-racist work culture and anti-racist principles and learning.

  • Ability to uphold our core values of Accountability, Diversity & Equity, Partnership, Data-Driven decision-making, and Community.

Working Conditions:

  • This utilizes standard office equipment such as computers, phones, photocopiers, and audiovisual systems.

  • This role involves extensive collaboration with the Chief Development Officer.

  • While adhering to a standard full-time work schedule (8:30 am - 5:00 pm), working irregular hours may be necessary.

  • Travel to various locations may be expected for attending conferences, staff meetings and retreats, and any other relevant event.

  • This position must also navigate high-pressure situations.

  • Continuous professional development is required to ensure the organization operates within legal frameworks and is consistent with best practices in the field.

Compensation and Benefits

The salary range for the Development Associate role is $55,000 - $62,000, based on the qualifications and years of relevant experience the selected candidate brings.

CHI offers a comprehensive benefits package that includes health, dental, and vision insurance, paid holidays, a 401(k) retirement plan with a matched employee contribution of up to 6%, and flexible vacation time, among many other health and wellness offerings.

Vaccination Requirements

We are a healthcare consulting company committed to putting health and safety first for our staff, partners, constituents, and the larger communities in which we live and work. Staff who join Centering Healthcare Institute after December 6, 2021, will, as a condition of employment, be required to have received at least one dose of the COVID-19 vaccine prior to their start date with the Centering Healthcare Institute and be fully vaccinated (as that term may be defined by the CDC) within 30 days from that date, unless approved for an exemption.

Equal Opportunity Employer

CHI is an Equal Opportunity Employer committed to a racially just, equitable, and inclusive workplace, actively seeking to build a diverse workforce that reflects the populations we aim to serve and the communities where we work. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status.

CHI is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact hr@centeringhealthcare.org.


Monday - Friday 8:30 am - 5:00 pm (in your time zone)
Full Time (40 hours/week)