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SOWC Operations and BCC Intern

African Leadership University

African Leadership University

Operations
Rwanda
Posted on Friday, June 7, 2024

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

ABOUT THE ROLE

The School of Wildlife Conservation is seeking to recruit an operations intern to support the management of relevant aspects of the operations of the School and the Business of Conservation Conference. The role will begin on a part-time basis from July to August and continue as a full-time role from September to December. It is ideal for the January intake of BEL students (2023&2024) and the May intake of BSE students (2022&2023) at ALU.

RESPONSIBILITIES

  • Track data on SoWC stakeholders and update dashboards for managing relevant data.
  • Build a database of conservation organizations for internship sourcing
  • Coordinate internship fund management including communicating with beneficiaries, sending reminders, collating reports etc
  • Manage communication channels, ensuring responses to student queries on those channels are on time.
  • Logistical support in field trips, Centers of Conservation Excellence (CCEs) and SOWC Catalyst series.
  • Attending department meetings and taking meeting minutes.
  • Responsible for assisting with Zendesk requests.
  • Directly support the Operations and Academic Associate while also supporting the greater Operations team where necessary

The Business of Conservation Conference

As a BCC intern, you will support with event planning and coordination, database management, guest research and logistical support towards the success of BCC 2024.

Nature and scope of work:

The intern will support the general planning and execution of the event. This support role will require strong application of project management skills to various aspects of the event including but not limited to:

  • Event Platform Management: You will be responsible for:

supporting the management of the official event platform - SWOOGO. Prior knowledge of this platform is a plus.

managing guest data

creating registration reports

updating the event website

training volunteers to use the SWOOGO live platform.

  • Guest Data Management and Communication Management: You will support the team to:

manage the BCC email inbox to ensure a timely response to all queries. conduct research on potential guests and organizations and keep the BCC contact database up to date.

follow-up with non-responsive contacts and track performance of all emails.

You should have some knowledge of graphic design to be able to design on-brand email templates.

  • Logistics and Operations:

You will be involved in discussions with all relevant service providers and following up with action items.

You will provide support for all travel and immigration needs of guests including generating visa letters, booking flights (where applicable) You will contact service providers where needed.

Where needed, you will support the team to create documents, templates and other guest collaterals.

You will support the team to manage volunteers; creating relevant communication channels for all volunteers including staff and students.

You will also perform all other tasks that are needed to ensure the smooth running of a flagship event.

Skills needed/Requirements

  • Project management
  • Communication
  • Detail-oriented, organized with excellent verbal and written communication skills
  • Data and reporting skills
  • Planning and organizing
  • Growth mindset with a willingness to learn new tech platforms. ●
  • Data analysis and reporting skills
  • Excellent multi-tasking skills
  • Excellent time management skills and the ability to meet deadlines. ● Ability to work independently and in a team environment.

Skills to be developed

The intern will sharpen their project management, event management, database management, guest management and communication skills.

Number of vacancies: 1

Number of hours per week: 20 hours a week from July- August, 40 hours a week from September to December

Start Date: July 2nd, 2024

End Date: December 20th, 2024

Deadline of application: 19th June 2024 at 5:00 PM (TBD)